I showed an adult how to print the list of the tv shows that TRL has in the catalog without having to print everything which would result in over 60 pages. He was happy to learn how to copy and paste into a Word document only the titles of interest to him.
Frazzled and short on time, a patron needed to make quite a few copies. She wasn’t in a good mood when she first came in, and was struggling with the copier and asking questions about how to use the machine. Julie came right over, and assessing the situation, quickly made the copies and helped her print emails so she could make it to the post office by closing time. Although she came in upset, she left a happier patron because of our quick and polite customer service.Westport Timberland Library January 2013 Share this story More Service Stories...