NA = Nearly Always, US = Usually, ST = Sometimes, HE = Hardly Ever, DNA = Does Not Apply

Questions

NA  US  ST  HE  DNA

I find what I am looking for at the library

2276  41% 2179  39% 763  14% 140  3% 79  1%

I can easily order items which are not at my library

3971  72% 1033  19% 233  4% 49  1% 154  3%

When I order items, they arrive within a reasonable time

2653  48% 1893  34% 605  11% 82  1% 167  3%

When I ask for information, I receive an accurate and complete answer

3512  64% 1319  24% 215  4% 38  1% 351  6%

Library staff are friendly and approachable

4304  78% 857  16% 193  3% 52  1% 42  1%

The library is clean and inviting

4108  74% 976  18% 254  5% 69  1% 46  1%

Items on library shelves are easy to see and reach

3457  63% 1442  26% 349  6% 54  1% 136  2%

I can find a comfortable and convenient chair or table for reading or studying

2824  51% 1284  23% 468  8% 111  2% 756  14%

I can find a parking space near the library

2910  53% 1445  26% 506  9% 142  3% 420  8%

Children’s programs are convenient for my family to attend

720  13% 498  9% 301  5% 125  2% 3687  67%

Children’s programs provide excellent content for my family

835  15% 450  8% 223  4% 68  1% 3733  68%

It is convenient to pick up items I have ordered without asking staff for help

3666  66% 752  14% 197  4% 284  5% 473  9%

I can schedule a computer at a convenient time for me

991  18% 813  15% 344  6% 103  2% 3093  56%

If I have suggestions or complaints about the library, staff respond in a helpful way

2496  45% 725  13% 214  4% 74  1% 1874  34%

Using the library over the internet is easy and convenient

3725  68% 837  15% 230  4% 69  1% 543  10%

The library is a comfortable place to be with friends

2349  43% 814  15% 303  5% 143  3% 1792  32%

The library provides a number of licensed databases for users. Which of the following online databases have you used?

Genealogy  501  9%       Car Repair  343  6%       Magazine articles  1022  19%       Newspaper articles  889  16% 
Photo archive  233  4%       Health  530  10%       Homework help  390  7%       Geography  286  5% 
Grants  113  2%       Religion  228  4%       Literature  648  12%       Business planning  123  2% 
Science  449  8%       History/Biography  618  11%       Spanish Language  125  2%       Online Encyclopedia  710  13% 

Which databases are you likely to use now that you know they are available?

Genealogy  501  9%       Car Repair  620  11%       Magazine articles  1484  27%       Newspaper articles  1408  26% 
Photo archive  965  17%       Health  1274  23%       Homework help  656  12%       Geography  758  14% 
Grants  629  11%       Religion  591  11%       Literature  877  16%       Business planning  400  7% 
Science  997  18%       History/Biography  1179  21%       Spanish Language  429  8%       Online Encyclopedia  1247  23% 

Not important Somewhat important Very important

Water and sewer

208  4%                533  10%                4522  82%

Parks

199  4%                1457  26%                3621  66%

Police

189  3%                613  11%                4491  81%

Libraries

102  2%                360  7%                4863  88%

Fire Department

119  2%                311  6%                4872  88%

Museums

457  8%                2383  43%                2416  44%

Schools

273  5%                527  10%                4453  81%

Aberdeen	239/4%	Hoquiam	131/2%	Ocean Park	104/2%	South Bend	47/1%
Amanda Park	6/0%	Ilwaco	75/1%	Olympia	889/16%	Tenino	59/1%
Belfair	204/4%	Lacey	825/15%	Packwood	57/1%	Tumwater	498/9%
Boistfort	6/0%	Matlock	3/0%	Randle	52/1%	Westport	105/2%
Centralia	278/5%	McCleary	51/1%	Raymond	56/1%	Winlock	201/4%
Chehalis	122/2%	Montesano	105/2%	Rochester	19/0%	Wishkah Valley	3/0%
Elma	114/2%	Naselle	39/1%	Salkum	91/2%	Yelm	338/6%
Hawks Prairie - SPSCC	22/0%	North River School	4/0%	Shelton	331/6%	Central Reference	11/0%
Hoodsport	119/2%	Oakville	42/1%	Shoalwater Bay	4/0%	Not Entered	267/5%